Recently we published the 6th book in the Dental Success Manual Series: The Front Office Manual. This book is packed with the best systems to help run your front office and it all comes from my interactions with doctors and our constant pain-points of not knowing how to adequately coach and train up the front office to do what you need them to do!
- The Patient Experience Touchpoints including phones, greetings, and hand-offs
- The best way to input insurance and fee schedules
- Best practices with billing and coding
- What to do when an insurance company denies your treatment
- Best systems to organize your team in the front office
- Example phone calls of good and bad experiences
Of course, it wouldn’t be complete without the downloadable documents to help execute on everything in the book!
If the front office is causing you headaches, go to Amazon.com today and order the new Front Office Manual!
P.S. With the Manual you also get a 30 day Free Trial of Front Office Academy: the amazing training platform including Rookie to Rockstar videos for each position in the front office. Of course all our books are available on Amazon.com, or the Ultimate Bundle Package can be found at www.Dentalsuccessnetwork.com!